Presentations & Events

People-Ready Processes

Calgary, AB — May 9, 2007

 
Venue: Fairmont Palliser Hotel — 133 9th Avenue SW, Calgary, AB
Time: 8:00am Registration & Breakfast; 8:30am - 10:30am Presentation & Demonstration

Session Overview

Organizations don’t make decisions. Organizations don’t close deals, invent new products, or discover new efficiencies. People do. While strategies, organization, motivation, and leadership provide a critical foundation, business success ultimately hinges upon people having the right tools, information, and opportunities.

One of the key ways people drive business change is by affecting an organization’s business processes. The ability to design, develop, and adapt your business processes in an agile fashion is an enormous business advantage. Given a climate of intense competition and commoditization of products or services, organizations across all industries need to improve processes in a number of key areas, including:

  • Customer satisfaction and retention
  • Faster delivery of products or services
  • Process documentation for regulatory compliance
  • Trading partner interactions, especially if outsourcing is an important aspect of doing business
  • Administrative efficiencies and costs, especially in financial areas such as expense reporting
  • Flexibility, adaptability, and streamlining of the disparate technologies that support business activities

Join us for this complimentary session to learn more about:

  • How Microsoft technologies provide a robust suite of Business Process Integration and Management (BPI&M) components
  • Important business issues to consider in a BPI&M strategy or initiative
  • Exemplary BPI&M solutions

About the Speakers

Peter McFarlane, Senior Technical Specialist at Habañero, is responsible for requirements gathering, architecting business solutions, and leading development teams. He also leads communications and training within the engineering department and helps facilitate Habañero’s Technical Centres of Excellence. Peter has extensive experience in a wide range of Microsoft technologies and demonstrated skills in advanced database design and manipulation and rich- and web-client technologies. Known for his keen problem solving skills and proven leadership abilities, Peter applies his technical knowledge across a wide range of business domains. Starting this year Peter has focused on Microsoft Office SharePoint Server (MOSS) application development in order to help enhance Habañero’s already extensive knowledge in that domain.

Misha Jovanovic is a Business Productivity Advisor with Microsoft, with responsibility for Microsoft's customers throughout western Canada. Misha consults with business leaders to identify opportunities to significantly improve team and organizational productivity, through better utilization of tools and solutions that are often already being used in the business. Misha has broad experience in the application of innovative business solutions, with particular focus on solutions that streamline business processes, support team collaboration and enhance corporate performance. He holds B.Sc.EE from University of Belgrade, Serbia and an MBA from University of Western Ontario.