Content Management

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Get the best CMS for your company

Managing content can be challenging. We believe in empowering you with the ability to manage your own content, providing the right tools and the right level of technical depth. A content management system (CMS) allows your selected employees, who may have little or no HTML knowledge, to create and alter your website, intranet, or portal content.

For your company website, a CMS is critical. In addition to offering significant cost savings, a CMS ensures your web communications are accurate, up-to-date, and reflective of your company's intended image.

For your intranet or portal, a CMS can broaden your content authorship; but it's only necessary if it helps your company achieve your intranet and/or portal goals.

We've worked with a wide range of products including MSCMS, Ektron, Contribute, and custom solutions. Our experience with different products means we can help you select the best solutions for your particular business needs.

Working with you through the process

While the development of a CMS is unique to your project, the following are some of the common steps in our process:

  • advise and assist with the selection of an appropriate content management tool — this may involve strategy workshops (business and/or user requirements), sponsor interviews, author or other interviews, and a workshop for vetting the strategy and planning documents
  • complete a content audit to plan for dynamic and static site content
  • design or modify the information architecture and user interface that will be integrated into the CMS templates
  • define and diagram the workflow, or how the content will be routed, based on workflow workshop and interviews
  • produce a workflow specification document, which includes the identification of all authors and editors and an explanation of the required approval processes
  • define the necessary templates and their specifications by analyzing the new IA and UI for template requirements (i.e., number of templates required, unique functionality) and conducting a template requirements gathering workshop
  • customize or create a user interface for content authors
  • create templates, with you, that maximize the performance and caching features of the intended system, and define the function, layout, and service area for each
  • plan the system architecture through interviews with IT staff and project sponsors, and review the system specification in a workshop
  • design and implement the technical infrastructure of the CMS, including setting up the development environment, creating a deployment-production plan, installing and setting up the production servers, and developing QA and system testing
  • conduct usability testing with representative users
  • train users, authors, administrators, and others — interview if necessary to determine training requirements, create training plan, and develop training documents, cheat sheets, or customized help menus
  • develop a deployment plan and schedule

Find out about migration from SP 2003/CMS 2002 and other platforms to MOSS 2007.